Frequently Asked Questions
What kind of equipment do you install?
We use robust professional-grade components designed for long-term performance and reliability—not cheap, off-the-shelf kits or big-box systems. Our whole home carbon filters consist of a large media tank with lifetime warranty, clack valves with a 10 year warranty, and catalytic carbon with a 5 year warranty.
Do you perform professional installation?
Yes. We are a class-a building contractor and have a residential plumbing license. We use in-house highly experienced installers.
Is the drinking water high quality?
Yes. Our whole home carbon filter removes chlorine, treatment chemicals, and pesticides, while the reverse osmosis drinking water system remove things like flouride and forever chemicals from your water.
Will this remove chlorine from my water?
Yes. The whole home filter removes chlorine and disinfectants from all water entering your home, improving water quality at every tap.
Do you perform water testing?
Yes. Most homes in Hampton Roads have similar city water conditions, and our system is designed specifically for that. We’ll do in-home water test during your inspection, but no lab testing is required if you're not on well water.
How long does installation take?
Most installations are completed in one day. We handle everything from start to finish, including setup, connections, and cleanup.
Do I need a water softener with this system?
It all depends on your water conditions. Hampton Roads public wtater is low in hardness so a water softener often isn't needed. We offer an anti-scale system as an add-on to prevent mineral buildup without the cost, maintenance, or salt of a large softener.








